Here are some helpful tips/articles to assist you with troubleshooting your Zoom app.
Test your Zoom Connection -
You can join a test Zoom meeting by visiting zoom.us/test to familiarize yourself with Zoom and test your microphone and speakers. For full instructions please visit https://support.zoom.us/hc/en-us/articles/115002262083-Joining-a-Test-Meeting
Here are a few video tutorials demonstrating Zoom basics -
And here are some resources for specific operating systems and devices -
We recommend the following practices for the best Zoom experience -
· Make sure you have the most updated Zoom Software.
· Use Google Chrome or Safari as your browser.
· Quit high bandwidth programs not needed during live classes.
· Have the Zoom phone numbers on hand as a backup connection.
If you continue to experience Zoom issues, please contact - Zoom Customer Support